Get in Touch

We'd love to hear from you! At BellanBlue, your questions and feedback are important to us, and we're here to help.

Customer Service Hours

Monday – Friday: 9am – 6pm PST
Saturday – Sunday: Closed

Response Time

We reply to all inquiries within 24 hours during business days. Thank you for your patience.

Fast Response Time

We reply within 24 hours

Easy Returns & Exchanges

30-day hassle-free returns
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Frequently Asked Questions
How long does shipping take?

We carefully prepare each order with care. Here's what to expect:

  • Processing: 1-2 business days to prepare and ship your order
  • USPS Priority Mail Express: 1-2 business days for overnight to 2-day delivery
  • USPS Priority Mail: 1-3 business days for expedited delivery
  • USPS Ground Advantage: 2-5 business days for economical delivery
  • Tracking: You'll receive a tracking number via email so you can monitor your package every step of the way

Orders are processed Monday through Friday. We're committed to getting your pieces to you quickly and safely.
What payment methods do you accept?

We accept a wide variety of payment methods for your convenience:

  • Shop Pay
  • Shop Pay Installments
  • Visa
  • Mastercard
  • American Express
  • Diners Club
  • Discover
  • Apple Pay
  • Google Pay
  • Amazon Pay
  • PayPal Wallet

All transactions are secure and encrypted to protect your payment information.
Do you ship internationally?

Yes, we're delighted to ship internationally! We partner with USPS to bring our pieces to customers around the world.

  • Shipping Options: We offer USPS Priority Mail International service for all packages
  • Delivery Timeframes: International delivery typically takes 6-10 business days, though this varies by destination country
  • Tracking: You'll receive a tracking number via email so you can monitor your package's journey
  • Customs & Duties: Please note that any applicable customs duties and import taxes are the responsibility of the recipient and will be determined by your country's regulations

We're committed to ensuring your order arrives safely and beautifully, no matter where you are in the world.
Can I track my order?

Yes, all orders include complimentary USPS tracking so you can monitor your package every step of the way.

  • Tracking Number: Once your order ships, you'll receive an email with your unique tracking number
  • How to Track: Simply visit the USPS website and enter your tracking number, or click the convenient tracking link included in your shipment email
  • Tracking Updates: Please allow up to 24 hours after shipment for tracking information to appear in the system—this is normal and doesn't indicate a delay
  • Peace of Mind: You'll be able to see real-time updates on your package's location and estimated delivery date

We're committed to keeping you informed throughout your delivery experience. If you have any questions about your tracking, our customer service team is here to help.
Returns & Exchanges

We want you to feel completely confident in your BellanBlue purchase. If an item doesn't meet your expectations, we're here to make it right.

  • Return Window: You have 30 days from the date of delivery to initiate a return
  • Condition Requirements: Items must be unworn, unwashed, and in original condition with all tags attached
  • How to Return: Contact our customer service team to request a return authorization. We'll provide you with a prepaid shipping label for your convenience
  • Refund Processing: Once we receive and inspect your return, refunds are processed within 5-7 business days to your original payment method
  • Exchanges: Prefer a different size or color? We're happy to arrange an exchange at no additional cost

Your satisfaction is our priority. If you have any questions about our return policy, our dedicated customer service team is ready to assist you.
Can I modify or cancel my order?

We understand that plans can change. If you need to modify your order, we're here to help.

  • Timing: Order modifications must be requested within 2 hours of purchase before your items enter our fulfillment process
  • What Can Be Changed: You may modify quantities, sizes, or colors if items haven't been prepared for shipment
  • How to Request: Contact our customer service team immediately with your order number and the changes you'd like to make
  • Confirmation: We'll confirm all modifications via email and provide an updated order summary

Once your order has been prepared for shipment, modifications are no longer possible. In this case, you're welcome to place a new order and initiate a return for the original purchase if needed.
Where are your products manufactured?

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.